CMAA Practice Exam 2026 – Complete Guide for Exam Prep

Question: 1 / 400

Which of the following is NOT a benefit of offering a discount to cash-paying patients?

Improved cash flow

Increased patient satisfaction

Encouragement of prompt payment

Guaranteed insurance payment

Offering discounts to cash-paying patients presents several advantages, but one of the options listed does not align with the benefits typically associated with this practice.

When a healthcare provider grants discounts, it can lead to improved cash flow, as patients are incentivized to pay immediately rather than relying on insurance claims that can take time to process. Additionally, this approach can boost patient satisfaction. Many patients appreciate the opportunity to save money out-of-pocket, which can foster loyalty and enhance overall care experiences. Furthermore, discounts can encourage prompt payment; cash-paying patients are more likely to settle their bills quickly if they perceive an immediate financial benefit.

However, the notion of guaranteed insurance payment does not apply in this context. Offering discounts is typically associated with cash transactions, meaning insurance does not come into play. Since cash patients are foregoing the use of insurance, there is no guarantee of payment from an insurance company, making this option distinctly separate from the other benefits.

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